Privacy Policy

Studysmart - PRIVACY POLICY

Introduction

We, at Terratrove (The Company which operates/owns "Studysmartcbse.com”) are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us.

This Policy reflects the usage of studysmartcbse.com, and henceforth studysmart is used instead of Terratrove.

"Personal Information" means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home. In general, you can visit Studysmart Web pages without telling us who you are or revealing any Personal Information about yourself.

By using our Web site, you agree to comply with our policies. Our Privacy Policy is designed to assist you in understanding how we collect and use the personal information you provide us and to assist you in making informed decisions when using our site and our products and services.

Information we collect:

When you visit our website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website usage information collected on an aggregate basis as you and others browse our website.

Personal information you choose to provide

Registration Information

You will provide us information about yourself that will enable us to verify whether you are entitled to access and use certain information, materials and services available from the website Studysmart. This information may also be used to enable us to enhance your site visit, to assist you with customer service or technical support issues, or to follow up with you after your visit, or to otherwise support your relationship with Studysmart. It is completely optional for you to participate. However, failure to participate may mean that you cannot access and use certain information, materials and services. For example, we request information from you when you:

• Log-on to certain areas of the website, where you may be prompted to provide us with your Log in Name and Password as a condition to gaining access to certain information, materials or services.

• Register or sign-up to use a service.

• Subscribe to a newsletter or desire to be added to our mailing lists for other products and services.

• Place an order.

• Provide feedback in an online survey.

In each of the instances above, we typically ask for your name, e-mail address, phone number, address, Log in Name and Password, as well as, other similar personal information that is needed to register or subscribe you to services or offers. On occasions, we may ask for additional information to enable us to provide you with access to and use of certain information, materials and services. In the case of newsletters or mailing lists, you will be able to "unsubscribe" to these mailers at any time.

Wherever Studysmart collects personal information we make an effort to include a link to this Privacy Policy on that page.

How we use information

Studysmart uses your personal information for specific purposes only. The personal information you provide to us when using the website, such as your name, postal, e-mail address or telephone number will be kept confidential and used to support your relationship with Studysmart to notify you of special offers, updated information and new products and services from Studysmart, or offers from third parties that we think may be of interest to you. Agents or contractors of Studysmart who are given access to your personal information will be required to keep the information confidential and not use it for any other purpose other than to carry out the services they are performing for Studysmart.

Only Studysmart (or agents or contractors working on behalf of Studysmart and under confidentiality agreements) will send you the direct mailings.

Sharing information with Third Parties

Studysmart may enhance or merge your information collected at its website with data from third parties for purposes of marketing products or services to you. With respect to network advertising companies (companies that manage and provide advertising for numerous unrelated companies), to the extent that Studysmart utilizes such advertising companies to provide advertisements on the website, may provide them with your Sign in Name and any demographic information about you that we collect. Those advertising companies may combine that data with non-personally identifiable data collected by the advertising company from your computer, solely for the purpose of delivering on our website, advertisements that are targeted to you.

Circumstances may arise where we are required to disclose your personal information to third parties for purposes other than to support your customer relationship with Studysmart, such as in connection with a corporate divestiture or dissolution where we sell all or a portion of our business or assets (including our associated customer lists containing your personal information), or if disclosure is required by law or is pertinent to judicial or governmental investigations or proceedings.

Certain Disclosures

We may disclose your personal information if required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or affiliated parties; (b) protect and defend our rights and property, our site, the users of our site, and/or our affiliated parties; (c) act under circumstances to protect the safety of users of our site, us, or third parties.

Websites Linked to our website

We are not responsible for the practices employed by websites linked to or from our website nor the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of our Web site.

Please remember that when you use a link to go from our website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites which have a link on our website, is subject to that website's own rules and policies. Please read over those rules and policies before proceeding.

Cookies and Other Tracking Technologies

Some of our web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about website activity. Some cookies and other technologies may serve to recall personal information previously indicated by a web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Web site.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Web site and your Web experience. We may also analyze information that does not contain Personal Information for trends and statistics.

Use of cookies makes web surfing easier by performing certain functions such as saving your Passwords, your personal preferences regarding your use of the particular website and to make sure you don't see the same ad repeatedly. Many consider the use of cookies to be an industry standard. If you choose to have your browser refuse cookies, it is possible that some areas of our Site will not function properly. You may note additionally that if you visit Studysmartwebsite where you are prompted to log in or that are customizable, you may be required to accept cookies. Advertisers and partners may also use cookies. We do not control use of these cookies and disclaim responsibility for information collected through them

Third Party Services

Third parties provide certain services available on www.studysmart.com on Studysmart’s behalf. Studysmart may provide information, including Personal Information, that Studysmart collects on the web to third-party service providers to help us deliver programs, products, information, and services. Service providers are also an important means by which Studysmart maintains its website and mailing lists. Studysmart will take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information on Studysmart’s behalf.

Studysmart does not intend to transfer personal Information without your consent to third parties who are not bound to act on Studysmart’sbehalf unless such transfer is legally required. Similarly, it is against Studysmart’spolicy to sell personal Information collected online without consent.

Children's Privacy

We do not knowingly collect personal information from children below the age of 15. If we learn that we have personal information on a child below the age of 15, we will delete that information from our systems. Even for personal information of children of the age of 15 years and above, the personal information is collected only for the purpose of their educational requirement and service needs as provided by this website.

Spamming

Sending unsolicited mail messages, including, without limitation, commercial advertising and informational announcements, is expressly prohibited. A user shall not use another site's mail server to relay mail without the express permission of the site.

It is contrary to Studysmart policy for customers to use our servers to effect or participate in any of the following activities:

• To post to any Usenet or other newsgroup, forum, e-mail mailing list or other similar group or list articles which are off-topic according to the agreement or other owner-published FAQ or description of the group or list;

• To send unsolicited mass e-mailings, if such unsolicited e-mailings provoke complaints from the recipients;

• To engage in any of the foregoing activities using the service of another provider, but channeling such activities through Studysmart provided server, or using Studysmart provided server as a mail drop for responses;

• To falsify user information provided to Studysmart or to other users of the service in connection with use of Studysmart service.

Consequences of Violation:

When Studysmart becomes aware of an alleged violation of its Acceptable Use Policy, Studysmart will initiate an investigation. During the investigation Studysmart may restrict Customer 's access in order to prevent further possible unauthorised activity. Depending on the severity of the violation, Studysmart may, at its sole discretion, restrict, suspend, or terminate Customer's account and pursue other civil remedies. If such violation is a criminal offence, Studysmart will notify the appropriate law enforcement department of such violation.

Your Consent

By using our Website you consent to our collection and use of your personal information as described in this Privacy Policy.

Information security

• We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.

• We restrict access to your personally identifying information to employees who need to know that information in order to operate, develop or improve our services.

Updating your information

• We provide mechanisms for updating and correcting your personally identifying information for many of our services.

Information Sharing and Disclosure

Studysmart does not rent, sell, or share personal information about you with other people (save with your consent) or non-affiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances

• We provide the information to trusted partners who work on behalf of or with Studysmart under confidentiality agreements. These companies may use your personal information to help Studysmart communicate with you about offers from Studysmart and our marketing partners. However, these companies do not have any independent right to share this information.

• We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;

• We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Studysmart’s terms of use, or as otherwise required by law.

• We transfer information about you if Studysmart is acquired by or merged with another company. In this event, Studysmart will notify you before information about you is transferred and becomes subject to a different privacy policy.

• Studysmart displays targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click on targeted ads meet the targeting criteria - for example, women ages 18-24 from a particular geographic area.

• Studysmart does not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad.

Confidentiality and Security

• We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

• We have physical, electronic, and procedural safeguards that comply with the laws prevalent in India to protect personal information about you.

Changes to this Privacy Policy

• Studysmart reserves the right to update, change or modify this policy at any time. The policy shall come to effect from the date of such update, change or modification.

Studysmart shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user's account and / or information relating to or regarding online transactions using credit cards / debit cards and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise. Studysmart is free to offer its services to any client/prospective client without restriction

Notice:

In the event you have any grievance relating to the processing of information provided by you, you may contact our email: terratrovecustomercare@gmail.com

How to contact us: If you would like to contact us for any reason regarding our privacy practices, please contact us at: terratrovecustomercare@gmail.com

Revisions to this policy:

Studysmart reserves the right to revise, amend or modify this policy at any time and in any manner it pleases. Any change or revision will be posted on our Website.